Wednesday, July 23, 2008

A review on a post on Legal from My E-Commerce blog

As about the legal issue from My E-Commerce blog, one of the post titled as "New rules for cyber cafe soon", in here I have some comment about the government try to set up some rules to those cyber cafes in Malaysia.

One of the guideline is cyber cafe have to closed by midnight daily. In fact, I don't think is affected as what i seen in my area here, Bandar Sungai Long, all the cyber cafe are opened 24 hours, even after 12am still got a lot of teenagers stay inside there. Even the police car passed by the cyber cafe, they seldom to ask the owner of cafe close down the operation.

Another guideline is a book log to record the detail about the patrons. As the owner of cafe, they feel that it is unnecessary to do so, it wasted the time to do record on every people who come into the cafe. Besides that, some patrons will fill up their details but not correct one, may be they give false name, false identification card number when do recording.

So, even the new guidelines have been announced to those owners of cyber cafe, but majority of owner would not follow it. Such as some cafe still continue their operation after midnight as they want to earn more money and survive in the business. Government should give punishment to those owner who doesn't follow the new guidelines, like giving compound to the owners, may be the government can terminated the license of the cyber cafe to operate in future.

Saturday, July 12, 2008

corporate blogging

Corporate blogging

Corporate blogging is published and used by an organization to reach its organizational goals. A good communication enable to solve conflicts and able to deliver a message clearly. So corporate blogging exist for that purpose. There are 2 types of corporate blogging. There are internal and external.

Internal corporate blogging is for the company own employees and staffs to post a number of questions there to discuss and comment. This encourages participation of employees to improve organization structure as well as organization’s goal.

External corporate blogging a publicly available weblog where company employees, teams, or spokespersons share their views. It is often used to announce new products and services (or the end of old products), to explain and clarify policies, or to react on public criticism on certain issues. It also allows a window to the company culture and is often treated more informally than traditional press releases, though a corporate blog often tries to accomplish similar goals as press releases do. In some corporate blogs, all posts go through a review before they're posted. Some corporate blogs, but not all, allow comments to be made to the posts.

External corporate blogs, by their very nature, are biased, though they can also offer a more honest and direct view than traditional communication channels. Nevertheless, they remain public relations tools.

Certain corporate blogs have a very high number of subscribers. The official Google Blog is currently in the Technorati top 50 listing among all blogs worldwide.

Marketers might expect to have product evangelists or influencers among the audience of an external blog. Once they find them, they may treat them like VIPs, asking them for feedback on exclusive previews, product testing, marketing plans, customer services audits, etc.

The business blog can provide additional value by adding a level of credibility that is often unobtainable from a standard corporate site. The informality and increased timeliness of information posted to blogs assists with increasing transparency and accessibility in the corporate image. Business blogs can interact with a target market on a more personal level while building link credibility that can ultimately be tied back to the corporate site.

Benefits of corporate blogging

  1. Blogs are great for search engine marketing
  2. Blogs build and brands your company to be a thought leader in your industry
  3. Blogs are great crisis handlers
  4. Blogs help to engage customers in conversation, and help in building relationship.
  5. Blogs helps to put a human voice to a company
  6. Blogs help you show the world that you have nothing to hide
  7. Customer service and feedback
  8. Blogs are differentiator
  9. Blogging encourage you to find out what others are talking about you

For more detail information please visit:

http://www.blogopreneur.com/2007/03/30/the-benefits-of-corporate-blogging/



Saturday, July 5, 2008

Things to take note to prevent e-auction fraud when a consumer participating in an e-auction

There are few Internet auctioneer which is famous in Msia such as eBay,Lelong which has introduced several measures in an effort to reduce fraud. Following are action to prevent e-auction fraud, you have to learn to PROTECT YOURSELF :

1. User identity verification there should be no reason to give out your IC number or driving license number to the seller.

2. Escrow services. Both buyers and sellers in a deal are protected with an independent third party. Buyer mails the payment to escrow services which verifies the payment and alerts the seller when everything checks out. An example of a provider of online escrow services is I-Escrow.

3. Non-payment punishment. To protect sellers, there will be a friendly warning for first-time non-payment. A sterner warning is for second-time offense, with a 30 day suspension for a third offense and an indefinite suspension for a fourth offense.

4. Feedback forum. It allows buyers and sellers to build up their online trading reputations. It provides user with ability to comment on their experiences with other.

5. Insurance policy. eBay offers insurance underwritten, users are covered up to $200, will with a $25 deductible. The program is provided at no cost to eBay user.

6. Item verification which is a way of confirm condition of an item. Third parties will evaluate and identify an item through a variety of means. For example, some collectors have their item “DNA tagged” for identification purpose. It provides a way of tracking an item if it charges ownership in future.

Wednesday, July 2, 2008

local e-commerce web site


Malaysia e-commerce web site I want to share with you all is MOL. Perhaps some of you might heard this somewhere before. You actually can buy MOL point through 7-11 shop to top up your account. MOL web site is actually global e-commerce site but MOL Malaysia of course for M’sia crazy gamers to buy their stuffs (in-game stuffs I mean) via internet by using MOL points.

When you log into MOL Malaysia site, you can view tremendous online RPG (role playing game), some game is outdated and some is infamous computer game. From my experience, I got friend (crazy friend) willing to spend over RM10, 000 to play a game, but of course is accumulated amount for playing several years. I won’t tell the game’s name (scare might get sued by certain people XD). The site quite user-interface and easy-to-read games icon. On the left side, we can view number of merchants available to top up your account. And most customer concern is payment’s security. Well the right side we can see the MOL Malaysia had implemented new security system just like the e-bay.com to ensure customer online payment secured.

MOL advertisements are animation gif to make it lively. An easy-cute games character picture at there to represent the games itself. Sometimes the site takes awhile to load cause the picture animation too much and with the limited speed of Malaysia line make it possible. Language available on the site only Chinese and English. Widely MOL used to top up their cyber games account to make their character invincible. You can use MOL points to purchase MOL music online but that very rare for gamers to purchase it though. Nothing more I can comment on the MOL web site. For more information, please visit to MOL web site https://www.mol.com/v2/default.aspx